City Government

Modernization a challenge when systems can’t go down, city leader says

While agencies want to embrace artificial intelligence and retire legacy tech, it’s difficult when those power vital services that cannot break, a senior official said this week.

Mamdani’s government has started to embrace AI. Will he?

The personally AI-avoidant mayor faces calls to both expand use of cutting-edge technologies and put in guardrails to curb their usage.

More homes, safe neighborhoods, lower costs: The mayors’ agenda

COMMENTARY | City leaders are in a unique position to solve their communities’ problems and manage crises. With numerous challenges ahead, they are ready to get to work.

An AI opened a coffee shop in Stockholm and started hiring. Chaos ensued.

A new weekly column on the tech reshaping the world from Stockholm to Singapore, including the parts nobody planned for.

America’s most important innovation happens in City Hall

COMMENTARY | A quiet transformation is underway, as thousands of dedicated public servants are proving that people-centered government is possible.

With driverless cars a reality, what can cities do to prepare for them?

Companies have made tremendous strides in various urban areas across the U.S. But leaders have a lot more work ahead to integrate AVs properly.

Government leaders see ‘momentum’ in agencies’ AI adoption

Speakers at the Google Cloud Next conference in Las Vegas last week said the shift from pilot programs to implementation has accelerated in the last year, and will keep doing so.

Chattanooga’s ‘tech guy’ mayor reflects on embrace of AI, quantum

The Tennessee city has long been a leader in innovation, and Tim Kelly said there is more to come in the Gig City as it looks to “level up.”

No, your city doesn't need another dashboard

COMMENTARY | It's time to stop checking boxes with tech we don't use, and reset.

Why small municipalities have become cybercriminals' favorite prey

COMMENTARY | City and county managers can no longer see cybersecurity as an IT problem. They can take various practical steps before an incident occurs.

City leaders predict ‘real bad trouble’ if FirstNet isn’t reauthorized

The reauthorization push ahead of the February deadline arrived at a National League of Cities conference this week as the effort moves through Congress.

I tested 3 city AI chatbots. Here's what they actually do.

COMMENTARY | Results were decidedly mixed and revealed different problems with each, as well as consistent patterns.

Raleigh embraces AI to meet residents’ expectations

The city’s CIO Mark Wittenburg said during the ServiceNow Government Forum that it’s young and innovative population expects great things, and government must deliver.

Leaders sound the alarm for physical and cyber attacks ahead of summer World Cup

A lack of federal grant funding and information sharing could hamper preparations, they said, and leave cities vulnerable to physical or cyberattacks when games get underway.

Mayors group rolls out AI playbook

The U.S. Conference of Mayors and Google partnered on the playbook, which they said would help city leaders deploy the technology safely and measure success.

Government leaders embrace ‘any door’ service approach

Speakers at Route Fifty’s recent Innovation Spotlight said the public sector should learn to be more human focused in how it delivers services, an effort that shows long-term value for money.

Voters approve digitized New York City map amid affordable housing push

Supporters said the new map, which was approved overwhelmingly last week, will help speed up approvals of new housing and development projects. Opponents warned it would centralize power away from the five boroughs.

Report warns AI could ‘entrench the status quo’ unless changes are made

Researchers at New America called on governments to use the tech to rethink how they structure their institutions, or else they could repeat the mistakes of past innovations.

At heated City Council hearing, Philly tech officials “failed” their first AI test

At a contentious hearing on artificial intelligence in government, lawmakers and community advocates expressed grave concerns about the city’s preparedness for the AI era.