Author Archive
Kaitlyn Levinson
Infrastructure
Government must find ‘sweet spot’ for data center and AI regulation, expert says
The Nov. 3 midterms will further reveal how Americans feel about data center regulations, which could set the tone for future regulatory efforts, speakers said during a recent event.
Artificial Intelligence
Missouri’s AI leader focused staff training and early successes for state innovation
Tim Marczewski, the state’s AI and innovation director, shared how Missouri agencies are taking a thoughtful approach to understanding AI’s potential for improving internal and external systems.
People
New Jersey announces research center to study social media impacts
The announcement comes in the wake of states’ legal settlement with Meta, after they accused the tech company of knowingly designing social media apps with addictive and harmful features.
Artificial Intelligence
Report: How to make government websites AI friendly
As residents’ use of AI to find government information grows, a new report from the Beeck Center offers recommendations for officials to ensure their content doesn’t get excluded from outputs.
People
How digital service experience is shaping CIO approaches to state operations
Better communication with and recognition of IT teams can help chief information officers deliver enhanced services to residents and improve staff morale, state officials said.
Workforce
Playbook offers states guidance for skills-based hiring in an ‘AI world’
With artificial intelligence becoming more infused into government operations, state leaders have an opportunity to consider new workforce policies and strategies ahead of the Nov. 3 elections, an expert says.
Workforce
New York City links with labor unions to drive hiring modernization
Revamping the city’s hiring system is one step to enabling broader government modernization, one official says.
Artificial Intelligence
California takes major step to regulate AI in the workplace
The state recently passed the ‘No Robo Bosses’ Act, making it the first in the nation to restrict employers from relying on artificial intelligence for hiring or disciplinary actions.
Digital Government
How state and local governments are celebrating Digital Inclusion Week
Artificial intelligence is emerging as a critical pillar in governments’ efforts to improve digital equity, access and literacy among residents.
Digital Government
Modern service delivery relies on trustworthy, responsible government, leaders say
Government tech leaders from Indiana and Washington, D.C., share insights on how they are improving government service delivery from responsible governance and resident feedback.
Infrastructure
How state CIOs are impacting the data center conversation
Speakers at last week’s NASCIO conference highlighted how state chief information officers are helping shape and inform how communities navigate the development of data centers.
Featured eBooks
Digital Government
Centralization is an emerging digital identity trend for states, leaders say
While an enterprise approach to digital identity is gaining traction across the U.S., some experts also tout a hybrid or phased model.
Finance
IT investment needs sustainable relationship building and funding models, experts say
To gain credibility for funding IT projects, state chief information officers should focus on building trust with agencies and finding innovative funding streams, speakers said at this week’s NASCIO conference.
Management
The meaning of modernization continues to expand for CIOs
Beyond technology, state chief information officers are increasingly managing the modernization of their workforce, business models and service delivery.
Digital Government
State efforts to fill the ‘void’ left by the federal Direct File are underway
Nearly a year after the free, government-backed tax filing service from the IRS ended, states are trying to replicate it or find other ways to make tax filing easier for residents.
Artificial Intelligence
Delaware’s proposed ‘AI company’ bill needs clearer accountability frameworks, experts say
The proposed legislation would take humans out of the loop and allow autonomous agents to conduct business operations as part of the state’s sandbox initiative.
Digital Government
Maryland gets nonprofit support to implement new work requirements
Code for America and other civic tech nonprofits are helping Maryland tackle tech, customer experience and workplace efficiency challenges to comply with new federal Medicaid rules.
Digital Government
New initiative looks to bring local government ‘to the 21st century’
The Harvard Kennedy School’s Digital Civic Infrastructure Initiative will look to support research, case studies and civic tech tools for local governments who want to enhance how they interact with and serve constituents.
Customer Experience
How better forms could help New Jersey improve maternal health care
The New Jersey Innovation Authority has prioritized making online registration forms for doula practitioners easier to navigate and ultimately connect with expecting patients.
Artificial Intelligence
Urban Institute releases guidance for state and local agentic AI adoption
The playbook is intended to help state and local leaders better prepare for and maintain the responsible implementation of agentic artificial intelligence.
