Author Archive

Kaitlyn Levinson

Kaitlyn Levinson
Kaitlyn Levinson digs into how data and analytics are used by state and local governments to boost efficiency, streamline operations and improve services delivery.
Workforce

How California can turn workforce data into actionable steps

State leaders must consider how workforce-related data can identify not only pain points but also solutions, one expert says.

Finance

Ohio city launches digital platform for new participatory budgeting program

Through the program, residents will have a direct say over how city officials invest taxpayer dollars for infrastructure improvements more effectively, one official says.

Digital Government

Automatic enrollment could make text reminders more cost efficient, expert says

An opt-out model for court date reminders can help reduce court date no-shows, which have significant time and financial costs for state and local governments.

Digital Government

Maryland’s foster care matching platform demonstrates continued success

The state’s Department of Human Services is seeing staff spend less time on manual administrative work and more time connecting youth with caregivers after a system modernization project, one official says.

Artificial Intelligence

The nation’s housing crisis needs more than AI to solve it, experts say

The technology is just one of many levers to effecting change in the housing landscape for states and localities, experts say.

Workforce

California has started to track AI-related job loss

While such insights can be helpful for protecting workers against negative impacts of the technology, decision-makers should proceed with caution when using such data, experts say.

Public Safety

What California has learned from an AI-enabled early wildfire detection system

A public safety program in the state is using a sensor network and real-time data to suppress wildfires more quickly and gain insights on developing climate-related risks.

Finance

Nevada official ‘cautiously optimistic’ about AI solution to reducing SNAP error rates

After launching a new data analytics program earlier this year, the Nevada Division of Social Services is seeing early gains in identifying erroneous or fraudulent SNAP payments.

Management

REPORT: How states can help close growing gaps in LGBTQ+ data

State-level data on LGBTQ+ issues is becoming increasingly important amid the federal government’s efforts to limit its collection and presence, experts say.

Digital Government

AI translation tools require ‘due diligence’ from state and local leaders, expert says

Jurisdictions increasingly expect their offices to provide multilingual services in spite of resource constraints.

Workforce

A ‘bottom-up’ and ‘in-house’ approach to AI workforce training gains traction in San Jose

The California city is seeing success — and increasing interest — in its AI Upskilling Program, which helps staff develop custom-built tools to citywide problems.

Artificial Intelligence

AI in criminal justice should start with governance and low-risk use cases, report says

Policymakers and criminal justice leaders must prioritize AI guardrails and protections before adopting the tech in such high-stakes situations, one expert says.

Finance

Michigan city launches digital hub for budget transparency and planning

A new engagement platform aims to help officials in Rochester Hills better invest public dollars into what taxpayers want, one official says.

Cybersecurity

How agencies can balance AI’s potential and risks for cyber attacks

Through adequate AI training and keeping humans in the loop of AI-driven solutions, governments can harness the technology to address increasing cyber threats to the public sector, speakers said during a recent event.

Artificial Intelligence

Local Texas officials turn to AI to enhance flood management

The Galveston County Consolidated Drainage District launched a new data system to turn historical and real-time flooding data into predictive analytics.

Artificial Intelligence

Maine enlists AI to help combat rising home insurance rates

The state is administering a grant program for residents to retrofit their homes with climate resilient roofs, and an artificial intelligence-enabled platform looks to enhance program speed and efficiency.

Public Safety

Georgia fire department launches drone program to enhance public safety response

A public safety agency in the state recently enlisted a drone to expedite first responders’ reaction and preparation for emergency calls.

Artificial Intelligence

Denver launches AI platform to boost permitting efficiency and housing development

Using AI, the Denver Permitting Office hopes to simplify the application process for customers and thereby streamline staff reviews.

Digital Government

How data integration could help maternal health outcomes

Breaking down data silos among government agencies and community organizations can be critical for connecting new mothers to crucial benefits programs, according to a new policy brief.

Workforce

Report: How state and local governments can build digital service teams for success

A recent report from the Beeck Center looks to help government leaders build digital service teams that have a lasting impact on online government experiences.