Author Archive

Kaitlyn Levinson

Kaitlyn Levinson
Kaitlyn Levinson digs into how data and analytics are used by state and local governments to boost efficiency, streamline operations and improve services delivery.
Workforce

New toolkit aims to chip away at government hiring snags

Work for America has released new guidance on how state and local governments can better address and resolve common hiring painpoints.

Artificial Intelligence

Early findings from Maricopa County’s new AI assistant reveal resident priorities

Pet-related services are a leading search topic among users so far, and officials view these findings as an opportunity to foster resident engagement.

Digital Government

Missouri launches statewide app to help officials, residents prepare for flooding

The Missouri Hydrology Information Center has designed a mobile app and website aimed at making complex flood and drought data easier for the public and government users to navigate.

Digital Government

New guide aims to help build digital service teams

Digital service teams are valuable to state and local government service delivery, but launching one is not always straightforward, one expert says. A new guide looks to assist officials in their efforts to create them.

Digital Government

Oklahoma launches statewide effort to use libraries to close the digital divide

While many local and county governments have launched similar projects to improve digital equity, officials say Oklahoma is the first in the nation to do so statewide.

Management

New Jersey reaches its goal to eliminate veteran homelessness

Tech and data tools that enable communication and care coordination across state agencies and other service providers were a critical tool in fulfilling their mission, state officials say.

Digital Government

Maryland to expand chip EBT card program statewide

It joins a growing number of states turning to chip technology as a tool against benefit fraud.

Management

How states are preparing for Medicaid eligibility changes

Medicaid work and community engagement requirements go into effect Jan. 1, 2027.

Management

Oklahoma puts data at the forefront of its rural health improvement strategy

Data usability is a core component to Oklahoma’s priorities under the Rural Health Transformation Program, particularly as tight progress report deadlines to CMS determine future funding levels.

Digital Government

State lawmakers call for stronger digital identity, data privacy frameworks

Utah and Colorado are exploring two initiatives that could serve as north stars for other lawmakers looking to expand their digital or mobile identification programs.

Finance

AI could offer a helping hand for treasury management, study finds

More effective treasury management, including via the use of tech, can help local governments build financial resilience amid budget and staffing shortages, one expert says.

Infrastructure

Drones could be Baltimore’s newest tool for housing development

The city is on a mission to create more livable housing options and green spaces in the city.

Artificial Intelligence

National initiative launches to help public health agencies implement AI

The Coalition for Health AI will select 10 state, local and tribal jurisdictions to participate in an AI pilot program to help develop playbooks on the technology.

Management

State efficiency is ‘having a moment’ amid upcoming elections, tightening budgets

Data, including how it is collected and leveraged, plays a critical role in informing how states identify and implement efficiency, speakers said at a recent event.

Workforce

How California can turn workforce data into actionable steps

State leaders must consider how workforce-related data can identify not only pain points but also solutions, one expert says.

Finance

Ohio city launches digital platform for new participatory budgeting program

Through the program, residents will have a direct say over how city officials invest taxpayer dollars for infrastructure improvements more effectively, one official says.

Digital Government

Automatic enrollment could make text reminders more cost efficient, expert says

An opt-out model for court date reminders can help reduce court date no-shows, which have significant time and financial costs for state and local governments.

Digital Government

Maryland’s foster care matching platform demonstrates continued success

The state’s Department of Human Services is seeing staff spend less time on manual administrative work and more time connecting youth with caregivers after a system modernization project, one official says.

Artificial Intelligence

The nation’s housing crisis needs more than AI to solve it, experts say

The technology is just one of many levers to effecting change in the housing landscape for states and localities, experts say.