Author Archive
Kaitlyn Levinson
Finance
How prenegotiated, cooperative procurement helps drive innovation for governments
The Texas Department of Information Resources is leveraging state-level procurement negotiations to help deliver innovative solutions to local public safety organizations.
Artificial Intelligence
Report: How counties are priming themselves for AI innovation
A new report ranked Miami-Dade County in Florida ahead of the pack in AI adoption, due to its “forward-looking approach” to the technology.
Emerging Tech
‘Event-based’ data could enhance traffic management efforts and road safety
Arizona State University researchers have developed an innovative traffic monitoring system that looks to improve traffic safety, particularly as self-driving cars become more popular.
Digital Government
How a ‘mundane’ start to digital transformations can help cities leverage AI
Sandy Springs, Georgia, is taking a slow and steady approach to a digital transformation project, starting with breaking down silos and building staff’s data literacy.
Workforce
How student-run security centers can help state and local governments find cyber talent
Higher education institutions are turning to their students to meet their cyber needs, while simultaneously developing a tech-savvy workforce for the public sector.
Artificial Intelligence
AI task force to help guide the tech’s use in criminal justice
The Council on Criminal Justice and RAND Corporation are partnering to create a panel of experts that will produce research and other resources to help agencies and policymakers leverage AI safely.
Digital Government
How one Ohio county uses tech to help residents navigate the benefits cliff
In Summit County, a centralized platform is helping social service workers better support people as they transition out of public assistance programs like Medicaid.
Artificial Intelligence
AI can help increase language inclusivity for governments, but risks remain
While the tech can help expand service access to non-English speakers, one expert says humans should have the final say when it comes to translating government communications, especially in high-stakes situations.
Workforce
Rural cities get a helping hand for tech workforce and economic development
A public-private partnership to help rural Americans obtain tech skills and jobs is looking to support workforce growth and economic development in small towns.
Public Safety
New data dashboard aims to help police, policymakers tackle crime
The Metropolitan Washington Council of Governments has released a data tool to improve crime reduction efforts and increase data transparency in communities.
Digital Government
Inside Illinois’ journey to build a centralized platform for child welfare services
A digital transformation among six child welfare agencies in Illinois is helping to break down silos and connect families with the mental and behavioral health services they need.
Featured eBooks
Management
As food insecurity creeps up, data helps food banks cater to those in need
Americans are concerned about food access and costs. Data maps are one tool communities can leverage to meet their needs.
Workforce
How one Virginia county takes an ‘intentional’ and ‘intergenerational’ approach to AI
In Fairfax County, one local leader is building staff’s artificial intelligence skills now to ensure the workforce can keep up with tech advances in the future.
Digital Government
Governments should prioritize agility in IT projects, expert says
Monolithic IT modernizations, according to U.S. Digital Response’s Waldo Jaquith, can increase a government’s risk of an IT project failure that requires even more time and resources to amend.
Customer Experience
Report: Resident satisfaction with digital government has made strides, but progress remains
A new report suggests that governments can do a better job at leveraging customer experience feedback and data to better meet residents’ needs.
Management
How a cloud transformation aims to improve one school district’s operations
The Chicago Public Schools District is undergoing a cloud transformation to improve business processes, and, ultimately, better serve students.
Artificial Intelligence
Report: How local governments can prioritize responsible AI adoption
Local officials can play a role in how AI tools are adopted and deployed among government agencies, even amid the federal government’s efforts to ease regulations on the tech, a new report says.
Workforce
How higher ed institutions help advance skills-based hiring
As state and local agencies continue to grapple with workforce shortages, an initiative from Amazon Web Services looks to turn university students into an AI-ready workforce.
Public Safety
Alaska city turns to cloud to enhance emergency dispatch services
After losing power from a windstorm and a hurricane in recent years, the Fairbanks Emergency Communications Center is tapping into cloud technology to ensure dispatch services won’t be disrupted during future events.
Digital Government
Survey: Time, cost and complexity prevent some from filing taxes altogether
The findings come as U.S. lawmakers are poised to end the Direct File program, which offers Americans a free, online tax filing service directly with the government.
