Author Archive
Kaitlyn Levinson
Workforce
A ‘bottom-up’ and ‘in-house’ approach to AI workforce training gains traction in San Jose
The California city is seeing success — and increasing interest — in its AI Upskilling Program, which helps staff develop custom-built tools to citywide problems.
Artificial Intelligence
AI in criminal justice should start with governance and low-risk use cases, report says
Policymakers and criminal justice leaders must prioritize AI guardrails and protections before adopting the tech in such high-stakes situations, one expert says.
Finance
Michigan city launches digital hub for budget transparency and planning
A new engagement platform aims to help officials in Rochester Hills better invest public dollars into what taxpayers want, one official says.
Cybersecurity
How agencies can balance AI’s potential and risks for cyber attacks
Through adequate AI training and keeping humans in the loop of AI-driven solutions, governments can harness the technology to address increasing cyber threats to the public sector, speakers said during a recent event.
Artificial Intelligence
Local Texas officials turn to AI to enhance flood management
The Galveston County Consolidated Drainage District launched a new data system to turn historical and real-time flooding data into predictive analytics.
Artificial Intelligence
Maine enlists AI to help combat rising home insurance rates
The state is administering a grant program for residents to retrofit their homes with climate resilient roofs, and an artificial intelligence-enabled platform looks to enhance program speed and efficiency.
Public Safety
Georgia fire department launches drone program to enhance public safety response
A public safety agency in the state recently enlisted a drone to expedite first responders’ reaction and preparation for emergency calls.
Artificial Intelligence
Denver launches AI platform to boost permitting efficiency and housing development
Using AI, the Denver Permitting Office hopes to simplify the application process for customers and thereby streamline staff reviews.
Digital Government
How data integration could help maternal health outcomes
Breaking down data silos among government agencies and community organizations can be critical for connecting new mothers to crucial benefits programs, according to a new policy brief.
Workforce
Report: How state and local governments can build digital service teams for success
A recent report from the Beeck Center looks to help government leaders build digital service teams that have a lasting impact on online government experiences.
Artificial Intelligence
California’s ‘digital democracy’ initiative invites residents to help shape AI policy
State leaders will use the public’s input to develop an AI action plan to inform policies and regulations of the tech, one official said.
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Artificial Intelligence
4 questions to ask before turning to AI for translation services
Minnesota officials developed a framework to help users determine when and how to use large language models and artificial intelligence for language translation.
Workforce
How Boston modernized its hiring infrastructure to attract talent
By reviewing user feedback and existing hiring requirements, the city was able to design a more streamlined and cost-effective hiring and onboarding system, local officials say.
Artificial Intelligence
Anthropic and nonprofit partner to streamline benefits administration with AI
Code for America is working with the AI company to build and pilot solutions that leverage Anthropic’s Claude chatbot to help benefit caseworkers improve service delivery.
Digital Government
Inside North Carolina’s efforts to reduce SNAP payment error rates
State and county leaders are working together to implement SNAP changes that comply with new federal rules and sustain long-term program improvements.
Public Safety
Report: How public safety agencies can tap drones to protect major events
The report highlights how public safety leaders can leverage tech and operational changes to strengthen their defense against drone-enabled threats during large-scale gatherings.
Public Safety
Oklahoma city launches portal to help staff field and prioritize 911 calls
The web-based portal will eventually integrate with the city’s CAD system, helping to streamline response times and operations across the police, fire and emergency medical departments, one official says.
Artificial Intelligence
How libraries can help the public engage with AI and their local government
With a better understanding of the technology, residents could be more trusting of and engaged with government’s use of AI.
Workforce
New report aims to help states define the chief data officer role
The findings are intended to provide state leaders with the successes and limitations learned from other states’ efforts to establish the position.
Management
States use data to ‘push back’ on federal immigration enforcement
Officials are launching public data reporting tools to gather community members’ reports on harmful and potentially unlawful actions from federal agents, which experts say could inform legal actions in the future.
