Author Archive

Kaitlyn Levinson

Kaitlyn Levinson
Kaitlyn Levinson digs into how data and analytics are used by state and local governments to boost efficiency, streamline operations and improve services delivery.
Artificial Intelligence

Targeting AI chatbot features could have more impact than blanket bans, expert says

New York lawmakers are taking a precise approach to AI chatbots rather than limiting overall access with a new bill, observers say.

Digital Government

USDA proposes chip tech requirements for electronic benefit transfer cards

While the proposed rule holds promise to reduce fraud and theft in food and cash assistance programs, observers raised concerns that the rule could create too many burdens for states to administer benefits.

Public Safety

Report: How wildfire models can be enhanced for better preparation and recovery

Current models excel at demonstrating wildfires’ behaviors and risk of spreading, but new research identifies key data points that could optimize governments’ planning and preparation for such events.

Digital Government

Equity must be considered when building resident 311 services, expert says

While tools aimed at increasing the public’s engagement with local officials sound like a straightforward solution, policymakers should consider unintended negative impacts they can have on certain populations, according to new research.

Workforce

New York aims to train up to 40,000 residents for AI-ready jobs

A new AI workforce training and upskilling center in the state builds upon Gov. Kathy Hochul’s recent efforts to prepare residents for tech of the future.

Artificial Intelligence

Microsoft to help public libraries build AI literacy in communities

A partnership with the Public Library Association looks to offer residents AI skills development to encourage career and education mobility.

Management

States navigating a ‘critical time’ of Medicaid changes amid midterm elections, expert says

State officials and observers across the U.S. are voicing their concerns about the tight compliance deadline for implementing new Medicaid requirements and the unclear path ahead.

Infrastructure

Government must find ‘sweet spot’ for data center and AI regulation, expert says

The Nov. 3 midterms will further reveal how Americans feel about data center regulations, which could set the tone for future regulatory efforts, speakers said during a recent event.

Artificial Intelligence

Missouri’s AI leader focused staff training and early successes for state innovation

Tim Marczewski, the state’s AI and innovation director, shared how Missouri agencies are taking a thoughtful approach to understanding AI’s potential for improving internal and external systems.

People

New Jersey announces research center to study social media impacts

The announcement comes in the wake of states’ legal settlement with Meta, after they accused the tech company of knowingly designing social media apps with addictive and harmful features.

Artificial Intelligence

Report: How to make government websites AI friendly

As residents’ use of AI to find government information grows, a new report from the Beeck Center offers recommendations for officials to ensure their content doesn’t get excluded from outputs.

People

How digital service experience is shaping CIO approaches to state operations

Better communication with and recognition of IT teams can help chief information officers deliver enhanced services to residents and improve staff morale, state officials said.

Workforce

Playbook offers states guidance for skills-based hiring in an ‘AI world’

With artificial intelligence becoming more infused into government operations, state leaders have an opportunity to consider new workforce policies and strategies ahead of the Nov. 3 elections, an expert says.

Workforce

New York City links with labor unions to drive hiring modernization

Revamping the city’s hiring system is one step to enabling broader government modernization, one official says.

Artificial Intelligence

California takes major step to regulate AI in the workplace

The state recently passed the ‘No Robo Bosses’ Act, making it the first in the nation to restrict employers from relying on artificial intelligence for hiring or disciplinary actions.

Digital Government

How state and local governments are celebrating Digital Inclusion Week

Artificial intelligence is emerging as a critical pillar in governments’ efforts to improve digital equity, access and literacy among residents.

Digital Government

Modern service delivery relies on trustworthy, responsible government, leaders say

Government tech leaders from Indiana and Washington, D.C., share insights on how they are improving government service delivery from responsible governance and resident feedback.

Infrastructure

How state CIOs are impacting the data center conversation

Speakers at last week’s NASCIO conference highlighted how state chief information officers are helping shape and inform how communities navigate the development of data centers.

Digital Government

Centralization is an emerging digital identity trend for states, leaders say

While an enterprise approach to digital identity is gaining traction across the U.S., some experts also tout a hybrid or phased model.

Finance

IT investment needs sustainable relationship building and funding models, experts say

To gain credibility for funding IT projects, state chief information officers should focus on building trust with agencies and finding innovative funding streams, speakers said at this week’s NASCIO conference.