Author Archive
Kaitlyn Levinson
Infrastructure
California city taps AI to improve public bus service and increase ridership
An artificial intelligence-enabled traffic system is helping San Jose better serve residents using public transportation.
Cybersecurity
After North Carolina cyberattacks, IT officials warn General Assembly of poor preparedness
The state’s systems face more than 10 billion attack attempts each month, a top cybersecurity official told lawmakers.
Public Safety
Public safety thrives on faster, more accurate data management, officials say
Public safety departments in Massachusetts are embracing a more innovative operations platform in order to boost their response times and data capabilities, officials say.
Public Safety
How Alabama’s data sharing approach can help others tackle public health crises
By fostering a culture of respect, responsibility and fairness for data sharing among agencies, Alabama officials are seeing improvements in responses to public health threats like the opioid crisis.
Management
Inside states’ efforts to expand and strengthen longitudinal data systems
Data sharing is key to facilitate agencies’ efforts to improve resident outcomes. But officials must take a thoughtful approach to help agencies trust that their data will be used responsibly, experts say.
Management
States turn to predictive tech to improve student performance
Student test scores across the U.S. are lower than they have been in decades. Schools that leverage tools to benchmark and predict their performance can help teachers better address learning gaps, experts say.
Public Safety
Smartphone data helps Ohio ‘be smarter’ about reducing distracted driving
The Ohio Department of Transportation is leveraging data from smartphones and sensors to inform the state’s strategies to tackle distracted driving.
Management
Report: States strengthen shield laws to protect abortion and gender-affirming care data
As patients seeking reproductive and gender-affirming care increasingly are using telehealth to do so, states are increasing protections for patients’ and providers’ health care data.
Artificial Intelligence
AI improvements to Medicaid must account for needs of eligibility workers, experts say
Improving the efficiency and accuracy of Medicaid programs is a big challenge for states. A good place to start is by designing solutions with eligibility workers front and center, experts say.
Artificial Intelligence
Sensors in Utah’s roads aim to improve commercial vehicle safety and efficiency
The Utah Department of Transportation has adopted artificial intelligence-enabled tech that spots unsafe tire conditions before they become a safety hazard.
Digital Government
How a social media-like platform is helping state agencies streamline accessibility efforts
Georgia recently adopted a customer relationship tool that aims to foster collaboration among agencies as they work toward making their online content compliant with federal accessibility rules.
Featured eBooks
Management
Maternal telehealth emerges as a priority for states via new federal program
Under the Rural Health Transformation Program, several states have dedicated a share of their funds to innovating and modernizing maternal health care delivery.
Management
Report: How governments can balance fraud prevention with benefit accessibility
Research suggests that some Americans can accept some level of benefit fraud to ensure more eligible recipients have access to the assistance they need.
Management
How improving residents’ digital literacy can enhance government service delivery
A nonprofit is offering digital skills training to senior centers across the nation. One Dallas official says the initiative can better residents’ individual experiences and how agencies serve them.
Infrastructure
Data will be key to lead pipe removal efforts, nonprofit says
States have about a year to confirm their plans to remove lead service lines with the federal government. Preparing data now could help officials draw such plans more efficiently.
Digital Government
States continue to explore solutions to federal rule changes for public benefit programs
States must consider new data sources and approaches to ensuring their benefit systems are on track to comply with impending changes to the Medicaid and SNAP program, one expert says.
Digital Government
Budget uncertainty could hamper state and local tech skills development
States and localities must find alternative ways to support their digital inclusion efforts amid budget cuts, experts say.
Management
States’ efforts to protect sensitive data from the feds could ramp up in the new year, experts say
Legal and policy pressure could be a key tool for states looking to shield their residents’ personal data from the federal government.
Artificial Intelligence
An AI tool built by local government, for local government
Washoe County, Nevada, is helping develop an AI tool aimed at meeting the unique needs and demands of its residents and employees.
Artificial Intelligence
How an AI agent can help caseworkers maintain the ‘human relationship’ with clients
In California, Riverside County is experimenting with an AI agent that aims to help caseworkers focus more on supporting public benefit recipients and less on administrative tasks.
